News 8/16/12

From DrLyle “ACE 2012. It’s their largest ACE ever with over 4,000 attendees and Mayor Rahm did a special keynote. Glen’s opening address focused on how Allscripts is philosophically and technologically becoming an open system.” Allscripts also unveiled plans for a telehealth solution that integrates the American Well Online Care platform with Allscripts EHR. The announcement was a little unclear as to whether the solution is for the inpatient EHR or ambulatory (or both,) but the integrated product won’t be generally available until early 2013. If you are at ACE, I’d love an email with any updates or cool pictures.

From PairOfAces “Heard that ACE Hardware is having a convention in Chicago at the same place as Allscripts this week.  I’m sure that will present some interesting challenges to Allscripts and the attendees at their conference.” Funny. Both ACE conventions are at Chicago’s ginormous McCormick Convention Center, though in different buildings. The hardware guys, by the way, are being treated to a Rascal Flatts concert, which sounds more much more fun than Allscripts’ trip to Navy Pier.

A Vitera Healthcare Solutions study finds that 91% of doctors want a mobile EHR solution, yet only six percent connect to an EHR through a mobile device. The survey also found that 55% of healthcare professionals used mobile devices to email, phone, text, or send other communications, but only 20% used for medical research on the go.

Fayetteville Medical Associates (TN) selects PatientPoint’s care coordination platform for population management for its PCMH practice.

Harris Corporation will expand Florida’s HIE secure messaging service to 11,000 physician offices that use Care360 solutions from Quest Diagnostics.

We’ll be running a new HIStalk Practice Advisory Board series soon. If you have any burning questions you’d like our expert ambulatory healthcare professionals to answer, please send them my way.

E-mail Inga.

News 8/14/12

The Surgeons of Lake County (IL) announce that an unauthorized user hacked into their computer system, encrypted the server, and demanded money in exchange for the password to regain access the EMR and corporate e-mail files. The practice refused to pay the ransom and instead turned off the server and contacted law enforcement. It’s unclear whether the practice had a backup, but the server remains unplugged. The practice believes the intent of the authorized access was to extort money rather than obtain patient information.

Southern Oregon Orthopedics selects the SRS EHR for its 18 providers.

GE Centricity reseller HealthCo Information Systems partners with Shareable Ink to offer an integrated Centricity EHR/Shareable Ink Ambulatory Record solution to HealthCo’s 600 physician practice clients.

Greenway Medical Technologies reseller iPractice Group expands its direct sales force with the addition of five representatives covering nine new states. iPractice, by the way, announced in June that it had secured $32 million in additional funding.

drChrono adds a  two-factor login authentication feature using technology from Authy.

A journal article says that because medical schools lack educational mandates and guidelines on how to educate students on EHR usage, some institutions may not be providing adequate training. The Alliance for Clinical Education is pushing schools to teach students to document patient charts, practice order entry in an EHR, understand decision aids that typically accompany EHRs, and develop a set of student competencies related to EHR charting.

EHR/PM provider Pulse achieves full accreditation with the Healthcare Network Accreditation program from EHNAC. While looking at Pulse’s Web site, I noticed that if you view their EHR demo in person you can register to win a “$10,000 dream vacation.” I may need to get my ticket punched at MGMA.

Amazing Charts launches a cloud-based version of its EHR, with pricing starting at $100 per month for a single user and $300 per month for up to five users. Amazing Charts also offers a 28-day free trial.

Medical billing and PM services company Orion HealthCorp signs a two-year agreement with GeBBS Healthcare Solutions for its RCM services.

Outpatient physician imaging practice SimonMed selects Merge’s radiology suite, along with iConnect Access for DICOM image and XDS viewing and iConnect VNA for vendor neutral archiving.

The Chico, CA paper talks to several eClinicalWorks clients about the perks and and problems with the move to EHR. Craig Corp MD describes the move as  “a long process with a steep learning curve” that cost his practice “quite a bit, both in the purchase of the equipment and software to run it.” He also adds that “in the long run it will be of great benefit.” Roy Bishop MD notes that MU incentives have motivated many providers to adopt EHRs and that the remaining holdouts are resisting because they fear change.

E-mail Inga.

Healthcare Informatics 8/10/12

Meaningful Use Attestations Show the Rich Get Richer

Meaningful Use charts and graphs are a dime a dozen these days. As much as I’d like to add another bar or delicious pie chart to the mix, I just can’t bring myself to do it. I have no reservations about creating maps from the data, though.

For the uninitiated, GeoCommons offers a convenient way (despite a few errors) to do some quick mapping. Find my map with the datasets I loaded here if you wish to follow along or play around with it yourself.

But back to Meaningful Use.

As you can see, the vast majority of attestations are coming from what we know to be highly populated areas. However, there are a few exceptions in places like Duluth, Minnesota, which is not known to be a bustling metropolis. To help explain some of these, I brought in another data set: the locations of the HIMSS Stage 6 and 7 Hospitals. Yes, yes, I know these are EP attestations and I’m bringing in hospitals, but the vast majority of those attesting are connected with larger hospital organizations.

Loading in the locations of the Stage 6 and 7 sites, you can now see that a lot of those little exceptions are taken care of. Duluth, Boise, Hays, etc. There are still exceptions, but a lot fewer than before. Many of the HIMSS top stage sites also come from densely populated area. HIMSS has this to say about their Stage 6 users in particular:

The total revenue metrics for Stage 6 hospitals ranged from a little less than $100 million to over $1 billion.

And this:

The average ratio of IT capital budget to IT operating budget for this group is 30 percent.

In other words, these are all places making a lot of money and devoting a lot of money to their IT budgets.

Why is this relevant? Meaningful Use is supposed to encourage those physicians that wouldn’t already be moving to an EHR to get one. Instead, those organizations that are already technologically advanced and making a lot of money are the ones doing the attesting.

Maybe there’s a correlation, then, between EHR using communities and overall health. The goals of Meaningful Use specifically included alleviating health disparities and improving outcomes. Let’s compare the attestations with the top 10 healthiest cities according one survey.

Some alignment exists. Maybe the vendors are right – EHRs really do mean better health. Let’s compare with the top 10 unhealthiest cities, though.

Hmmm, more alignment. So the use of an EHR in a community matches the healthiest and unhealthiest communities? Time will tell if health outcomes actually improve with Meaningful Use, but let’s give it the benefit of a doubt and say it does for second. Shouldn’t the incentives be going to the rural areas and those that don’t have a big IT budgets? Right now, it just seems that those rich with big IT budgets and progressive technology are just getting … well, richer.

Feel free to add your own data sets and see what you come up with.

Aaron Berdofe is an independent health information technology contractor specializing in Meditech’s Medical and Practice Management Suite and EHR design and development.

News 8/9/12

The 20-location Physicians Immediate Care LLC contracts with Practice Velocity for its VelociDoc EMR and PM software.

CareCloud hires former Practice Fusion and athenahealth exec Edwin Miller as VP of product management.

Dr. Dennis Gottfried of the University of Connecticut Medical School provides some straight talk about ambulatory EMRs, which he says are expensive, time-consuming to implement, and decrease office efficiency. He also notes that because EMRs produce more complete documentation, they raise healthcare costs since better documentation allows physicians to charge more for the same services. An excerpt:

The theoretical benefits of an electronic record are not matched by its actual performance-a performance that increases costs but detracts from clinical efficiencies and does nothing to improve patient outcomes. Although the adoption of EMRs is one of the few health care measure to enjoy bipartisan support, the technology is not good enough to warrant that enthusiasm.

Allscripts reports its Q2 results, which were below analyst estimates: net income of $8 million ($0.04/share) from $15.9 million ($0.08/share) a year ago; revenues of $370 million compared to $357 million last year. The company also lifted its adjusted EPS outlook for 2012 to $0.77 to $0.83/share; previous guidance was $0.74 to $0.80/share.

NoteSwift announces the availability of NoteSwift for Allscripts MyWay EHR. I’ve never seen the technology, but apparently NoteSwift works with Nuance’s Dragon Medical Practice Edition to capture the entire patient visit. If you are going to the Allscripts ACE convention next week in Chicago check out a demonstration of NoteSwift with Allscripts Pro or MyWay and let me know what you think.

MED3OOO customer Family HealthCare Network (CA) receives more than half a million dollars in EHR incentive payments using InteGreat EHR.

Occasional HIStalk Practice contributor Dr. Lyle Berkowitz provides some expert commentary in a Wall Street Journal article evaluating various telemedicine service providers. Berkowitz’s bottom line is that telemedicine services can be convenient for quick consults but should not replace treatment from a patient’s own health system.

Email Inga.

Joel Diamond 8/8/12

Accountable Care Organizations

I have this deep dark fantasy I want to tell you about.  I’ll admit that it’s unlikely that I will ever obtain it, and even if by chance I could, it’s doubtful that I would really know what to do with it. (Get your mind out of the gutter… it’s not twins.)

I was referring to an Accountable Care Organization.

The truth is that before we become a nation of well-intentioned “Accountable Care Organizations,” we must inevitably concede our current state as Unaccountable, Don’t care, Disorganized  (Everyone’s Readmitted).

Hey, wait a minute… I just realized that makes an acronym: UDDER. A rather apt visual of insatiate calves, hungrily sucking on the proverbial government teat.

But I digress.

Speaking of acronyms, if you Google ‘ACO,’ you’ll find a long list of other official definitions. Use your imagination and a few of these seem to actually work as metaphors of our national experiment in payment reform:

• Algorithms, Combinatorics, and Optimization
• Automatic Cut Off
• Ant Colony Optimization
• Animal Control Operation

Apropos of nothing, I include another actual ACO listed here, for no other reason other than I personally found it extremely funny:

• American Cornhole Organization

Sorry.

I guess that’s the point, though. The term ‘Accountable Care Organization’ is ambiguous and offers no insight into what it actually is. Its abbreviation, in fact, might better connote what might Actually Come Operational only in some American Congressman’s Op-Ed piece. (Notice the clever way I incorporated the letters A-C-O twice in that last sentence…  I continue to amuse myself.)

Here are some probably more realistic ACO acronyms:

• Actually Can’t Operate
• Aspirin Costs Onehundreddollars
• Accept Colonic Opening
• Ain’t Covering Oldpeople

Seriously, there is no doubt that all of us need to have skin in the game if we are ever to reduce the economic burden that healthcare places on this country. Ongoing efforts to align financial incentives through shared risk clearly makes sense. The need for integrated data, improved analytics, and intelligent point-of-care quality improvement interventions are the great responsibility of the HIT community.

Since I can’t really think of a better term than ACO, then at least let’s make sure that the emphasis is on “care” (i.e. compassion) in organizations that are accountable to their patients first.

Joel Diamond, MD is chief medical officer at dbMotion, adjunct associate professor at the Department of Biomedical Informatics at the University of Pittsburgh, and a practicing physician at UPMC and of the Handelsman Family Practice in Pittsburgh, PA.