News 6/5/12

EHR/PM provider SuccessEHS acquires Integrated Physician Services, a provider of RCM, business services, and consulting.

Christie Clinic (IL) selects eClinicalWorks for its 150-provider practice.

The flow of money to providers for their Meaningful Use of EMRs continues. Through the end of April, Medicare paid eligible physicians $953 million in incentives, while Medicaid has issued an additional $736 million. The government has paid EPs and hospitals a combined $5 billion since the program’s inception.

I can’t decide if this headline was intentionally tongue-in-cheek or just an unfortunate choice of words.

Six-provider Alpine Orthopedics (MT) selects ChartLogic’s EHR Suite.

If you read HIStalk, you may have noticed a recent request for participants in a new HIStalk Practice Advisory Panel. If you are a practicing physician or work in the ambulatory space, and willing to respond to a few e-mail questions every month or so, let me know. The questions will focus on product issues and needs, cool technology in use at your practice, and other issues affecting physician offices. If you have the occasional few minutes to spare now and then, please e-mail me.

Physician offices added 9,900 of healthcare’s 32,800 new jobs in May.

The Wyoming Department of Health partners with Medical Informatics Engineering to offer Medicaid providers a free, certified EHR solution.

EHR provider Spring Medical Systems introduces SpringCharts PM, which will integrate with SpringCharts EHR. I quickly looked at Spring’s Website and surprisingly found no mention on SpringCharts PM, but did notice the company partners with at least four PM vendors.

Consumer Reports collaborates with Massachusetts Health Quality Partners (MHQP) to offer a rating service for Massachusetts’ 500 primary care physician groups. The ratings are  based on surveys conducted by MHQP over the last 12 years and consider physician communication, care coordination, and patient willingness to recommend their doctor to friends and family.

E=mail Inga.

DOCtalk by Dr. Gregg 6/4/12

Blnk – Bridge Between Clinical Labs and Point of Care 

Anybody heard of Blnk Medical Technologies, whose tagline is “Bridging the Gap Between Clinical Labs and Point of Care?” I did an HIStalk search and didn’t come up with any results. Looked like something Mr. H might really dig.

I came across them from a recently new acquaintance, Marcelo Cardarelli MD, MPH. He and I connected via the Hispanic Healthcare Leaders Network on LinkedIn. (No, I know I don’t look Hispanic…and I’m not. I was asked to join by a colleague related to other work I do. Nice group of people, though, who’ve been very kind and helpful.)

Marcelo responded to an ask I placed for some medical content Spanish translation verification help. We’ve e-mailed numerous times in recent months, but one he sent recently week caught me a little by surprise.

He said he had been Googling about looking for info and contacts for a startup company he’s involved with. He was searching “Health Information Exchange” and my name popped up. He wrote and asked about my connection to CliniSync, the HIE from the Ohio Health Information Partnership. I responded and also asked about his startup. To this query, he replied with the following (I doubt he’ll mind if I quote him here):

With the help of former University of Maryland colleagues (smarter than myself), we developed a bedside monitor for critical laboratory values to be used on ICU and ED patients. It has the capability to connect directly to a hospital Lab Information System (or to a Health Information Exchange) with an HL7 interface. It displays the data as added value information, trended for 48h, color-coded, in fish-bone format, etc. without login in over and over. It is always on, runs over Wi-Fi and it looks (and works) like a vital signs monitor.

I used it on my own cardiac surgery patients for 2 years and then we licensed the technology from the University and partner with them on our startup.

We are contacting HIEs in different states because we know that sustainability will become an issue. We have the financing to provide a monitor for every ICU and ED bed, plus servers and installation at no capital cost for the hospitals. Our business plan is based on a service or license fee per user (or rather per patient). There is a formula but it turns out to be a single charge of around $10 per ED admission and $10 per ICU patient. We work with HIEs to deploy it in the particular state and we share a part of the profit on a minimum 5 year contract. Longer contract = larger share of the profit for HIE. Maryland, North Carolina and Delaware are working with us to see how we can make this work for them.”

Marcelo’s got lots of street cred including a Masters in Public Health from Johns Hopkins University. You can see more about him here. I love one of the lines there about his interest in “the development of disruptive informatics’ tools that will allow physicians working in critical care areas of the hospital to develop a true sense of ‘situational awareness,’ improving patient safety while reducing the cost of healthcare.”

I’m not a hospital-based clinician, but I still remember enough from my ICU and ER days in training to know that this looks pretty intriguing, even if you overlook the attractive monetary paragraph above.

I’d love to hear from any of you hospital-ians to get your take.

(A moment please: I hope that on the Memorial Day recently passed that each of you took time to reflect upon those brave men and women who have sacrificed more than many of us can imagine. I for one am very grateful for what they’ve given.)

From the trenches…

“There can be as much value in the blink of an eye as in months of rational analysis.” – Malcolm Gladwell

 

Dr. Gregg Alexander, a grunt in the trenches pediatrician at Madison Pediatrics, is Chief Medical Officer for Health Nuts Media, directs the Pediatric Office of the Future exhibit for the American Academy of Pediatrics, and sits on the board of directors of the Ohio Health Information Partnership (OHIP).

News 5/31/12

Gateway EDI announces it has signed its 100,000th client and expanded its client base by 19% over the last year.

HHS’s Office of Inspector General reports that use of the two highest-level codes for established office visits has increased by 17% over the last decade, while use of high-level codes for ER visits has risen 21%. The OIG attributes the increase in part to the jump in overall services provided to patients. Wider use of EHRs have also made it easier for providers to meet billing requirements for higher codes.

e-MDs customer Orlando Heart Specialists earns Bridges to Excellence Cardiology Practice Recognition for providing superior patient care and is presented with the Florida Health Care Community Award. The clinic’s administrator says the practice’s use of e-MDs has facilitated data evaluation and has been instrumental to the winning of the awards.

IDC Health Insights releases a report on the ambulatory EMR/EHR market for small practices and assesses 11 products from nine vendors. It’s hard to glean much from the press release and the full details are only available to subscribers. However, I agree with this warning from IDC research director Judy Hanover:

“If providers allow the constraints of meaningful use to dictate their technology choices and limit the goals for implementation, they may only see the short-term incentives and not the long-term strategic advantage that EHR can bring to their practices and may fail to compete under healthcare reform.”

Hayes Management Consulting announces that its MDaudit software provides an E&M bell curve reporting module to help organizations identify providers who are consistently coding higher than their peers.

Over the last couple of months I have switched almost all my bills to online payments. I must say I am loving it and wondering what took me so long to get on board. I have established paperless billing with as many vendors as possible and appreciate the convenience of direct links to make payments, the auto-reminders, and the absence of paper, envelopes, and stamps. No surprise, but physician offices are way behind other industries in terms of offering online bill payment. For interested practices, American Medical News presents three options for establishing online bill payments for patients, including the relatively simple and cheap option of PayPal.

Premier Bone & Joint Centers (NE/WY) select SRS EHR for its 10 physician practice.

gloStream introduces gloSuite v7, which includes a practice portal for physician communication, secure direct messaging, and an option to run on an iPad.

E-mail Inga.

Readers Write 5/29/12

Submit your article of up to 500 words in length, subject to editing for clarity and brevity (please note: I run only original articles that have not appeared on any Web site or in any publication and I can’t use anything that looks like a commercial pitch). I’ll use a phony name for you unless you tell me otherwise. Thanks for sharing!

Health Informatics [helth in-fer-mat-iks]: The Next Generation
By David Wellons

In Aaron Bordofe’s excellent article on May 15 discussing healthcare informatics, he accurately describes the struggle I’ve had defining and developing solutions that provide answers to improving information flow in healthcare so that it benefits the patient, provider, and payer.

I was the director of healthcare marketing for a large telecommunications company. From my prior decade of HIT experience in PMS/billing, EMR/PHR, and QM/UM/CM/DM systems, I worked on solutions for the NHIN and RHIO structures in the 1998-2006 timeframe. Those RHIO concepts have evolved into the current health information exchange (HIE).

One issue I then struggled with was the answer to a simple question. If my entire medical history from all 25+ disparate providers I’ve seen during my life was available in electronic format, just what meaningful clinical information would need to be displayed to a provider seeing me for the first time? What information would they be willing to wade through in order to treat me?

My conclusion was this: show them my current diagnoses, current medications, and recent vital signs. That would give them a starting point as a basis of treatment. My tonsillectomy at age 5 would not be of interest.

I still felt that something was missing from this data mix. I have only recently discovered the answer: provide the doctor with care and treatment opportunities based on my analyzed clinical information.

What if the system displaying the data to the provider also analyzed the data and, noting a diagnosis of diabetes, calculated that I had not had a foot exam and A1c and microalbumin tests in the last 12 months, and prompted the provider to perform them? I would get better care and the provider would have the incentive to review my consolidated record because it would allow them to practice better medicine and would present revenue opportunities to them. The payors would not object since, in the long run, their members would be healthier.

Where would I get reliable, meaningful clinical information that my caregiver and I could use to improve my health? First and foremost would be the EMR systems of providers, available through HIE networks and direct interfaces. Natural language processing (NLP) could be used to read transcribed notes, extract additional data values, and add lab and pharma data to complete the record.

Claims information would be a source of last resort. It would be used only to round out the record due to its great latency in receipt and unreliability as a source of accurate medical information.

Then, perform the analytics and display it to the provider.

The benefits of such a system to all three parties in healthcare would be immense. Add to this the ability to compile and monitor the progress of patients with certain disease states across all caregivers and our overall national health levels would benefit greatly. Another major benefit would be the measurement, reporting, and statistical capabilities that are a natural by-product of such a solution to support PCMH and ACO programs.

David Wellons is a 25-year veteran of the HIS industry involved in sales, marketing, and product development of solutions for payers and providers.

News 5/24/12

Humana notifies physicians and other providers of a system glitch that led to the rejection of 450,000 claims submitted through the Availity clearinghouse. The claims were originally submitted between April 26 and May 10 and rejected after Humana asked Availity to begin enforcing a new 5010 claims edit for linking diagnosis and procedure codes. CMS, however, recently announced it would reevaluate this particular edit requirement. Humana has now instructed Availity to relax the edit until CMS issues new guidance; the insurer also advises providers to resubmit any rejected claims.

Epocrates leads the market in the digital medical category, according to a Manhattan Research study. More than half of physicians use the app on a daily basis with drug references the most commonly accessed tool.

EMR/PM provider Cloud MDs signs a letter of intent to acquire Doctors Network of America, a Mississippi-based provider of physician billing consulting services.

Four Tennessee orthopedic practices agree to participate in a bundled payment system with BCBS of TN. The program will provide a set payment for an entire episode of care for total knee and hip replacements, including surgery, post care, and physical therapy. The TriZetto Group will supply a range of program components to support the payment bundling solution.

Lakeland Healthcare Group (IL) selects Merge Healthcare’s radiology solutions for its radiology practice.

The New York Times looks at the increasingly popular “direct primary care” model, which  is similar to the concierge model but less expensive. The article profiles Qliance, a direct primary care clinic in Washington state that charges patients $59 a month for unlimited doctor visits, 24-hour email access to medical staff, and same-day or next-day appointments.  That’s considerably less expensive than the $1,000-$2,000 per year fee charged by concierge practices for similar services. Call me a cynic but it sounds like the main difference between the two models is price. Of course the “direct primary care” label is probably more appealing to the masses, who may perceive that “concierge” practices are only for the wealthy and elite.

Pennsylvania Governor Tom Corbett announces that the state’s Medicaid program will begin covering telemedicine services to include consultations between patients and all physician specialists, who will be able to remotely diagnose patients, recommend and monitor treatment, order tests, and prescribe medication.

E-mail Inga.