News 11/8/21

Top News

Ambulatory health IT vendor CareCloud reports record Q3 revenue of $38.3 million, a 21% increase over Q3 2020. The company attributes the numbers to organic growth and the June acquisitions of Santa Rosa Staffing and MedMatica Consulting – now known as MedSR.

MTBC acquired CareCloud in January 2020 for $17 million in cash and $41 million in total consideration.

Webinars

November 9 (Tuesday) noon ET. “The Next Generation of Identity Resolution in Healthcare.” Sponsor: Verato. Presenters: J.P. Lugo, solution architect, Verato; Nick Orser, solution architect, Verato. This webinar will provide an overview of person-matching in healthcare, how challenges can be overcome with Verato Referential Matching, and how person-matching technology can support Customer 360, marketing, analytics, IT, and more.

November 10 (Wednesday) 1 ET. “Too Important to Fail: How to Bring Better AI to Healthcare.” Sponsor: Intelligent Medical Objects. Presenters: Dale Sanders, chief strategy officer, IMO; Marc d. Paradis, VP of data strategy, Northwell Health. It’s relatively easy to obtain healthcare data and build an AI demo, but getting AI to perform reliably and with meaningful impact is much harder. However, strategies exist for delivering AI products to commercial markets. This fireside chat will review the status of AI in healthcare; discuss the vital importance of data quality, methodological rigor, and product focus; and explore what this means to the startup and investor world.

November 11 (Thursday) 1 ET. “Increasing OR Profitability: It May Be Easier than you Think.” Sponsor: Copient Health. Presenters: Michael Burke, co-founder and CEO, Copient Health; David Berger, MD, MHCM, CEO, University Hospital of Brooklyn at State University of New York Downstate Health Sciences University. The OR is a hospital’s biggest source of revenue and its costliest resource, yet it often sits idle because of unfilled block time even as providers with cases ready to book lack access. AI-powered emerging technologies can help fill unused OR time and provide decision support to structure workflows and optimize block allocation. This webinar explores the biggest challenges to profitability faced in the OR and the fastest, most impactful changes a hospital can make to address them.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Announcements and Implementations

Family Health Centers will transition to EClinicalWorks at its eight facilities in Louisville, KY.

US Eye, a Southeastern network of 50 offices and five ambulatory surgery centers, selects Nextech’s IntelleChartPro EHR.

Research and Innovation

A LightningMD survey of 200 medical billers and providers finds that, when it comes to satisfaction with medical billing software, end users most want new features, improvement of existing features, and improved reporting functionality.

Other

EHR and practice management vendor QRS Healthcare Solutions has announced it was the victim of a cyberattack in August that compromised a server dedicated to the patient portal of several customers. QRS began notifying patients on behalf of its customers in late October.

Eighty two year-old retired optometrist M.J. “Sunny” Eberhart becomes the oldest person to hike the Appalachian Trail. Known on the trail as Nimblewill Nomad, Eberhart hiked the trail out of order to take advantage of good weather conditions. He averaged eight hours of trekking a day. Eberhart is no stranger to hikes, having hiked from the Florida Keys to Northern Quebec, from Newfoundland to Chicago, and from Chicago to California on Route 66.

Sponsor Updates

• PerfectServe achieves a Top Performer ranking in the FeaturedCustomers Fall 2021 Hospital Communications Software Customer Success Report.
• Medicomp Systems releases a new Tell Me Where It Hurts Podcast featuring Phoenix Children’s Hospital EVP and Chief Innovation Officer David Higginson.
• CHIME honors Nordic Consulting Board Chair and former CEO Bruce Cerullo with its Foundation Industry Leader Award.
• PerfectServe publishes a new customer success story, “Ridgeview Rehab Specialties department reduces no-show rate by 12.6% with automated text messages to patients.”

Blog Posts

• Unpopular opinion: Social distancing is the best thing to happen to EHR training (Nordic)
• Partnering with the AAWP to Bring Health Education to the African American Community (Healthwise)

Contacts

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News 11/3/21

Top News

EverCommerce will acquire EHR, practice management, and RCM software vendor DrChrono for an undisclosed amount. DrChrono has raised $60.7 million since launching in 2009.

DrChrono will join the EverHealth line of solutions, which includes solutions acquired from Updox (patient communications), AlertMD (charge capture and messaging), CollaborateMD (practice billing software), AllMeds (EHR/PM), and ISalus (EHR).

Webinars

November 10 (Wednesday) 1 ET. “Too Important to Fail: How to Bring Better AI to Healthcare.” Sponsor: Intelligent Medical Objects. Presenters: Dale Sanders, chief strategy officer, IMO; Marc d. Paradis, VP of data strategy, Northwell Health. It’s relatively easy to obtain healthcare data and build an AI demo, but getting AI to perform reliably and with meaningful impact is much harder. However, strategies exist for delivering AI products to commercial markets. This fireside chat will review the status of AI in healthcare; discuss the vital importance of data quality, methodological rigor, and product focus; and explore what this means to the startup and investor world.

November 11 (Thursday) 1 ET. “Increasing OR Profitability: It May Be Easier than you Think.” Sponsor: Copient Health. Presenters: Michael Burke, co-founder and CEO, Copient Health; David Berger, MD, MHCM, CEO, University Hospital of Brooklyn at State University of New York Downstate Health Sciences University. The OR is a hospital’s biggest source of revenue and its costliest resource, yet it often sits idle because of unfilled block time even as providers with cases ready to book lack access. AI-powered emerging technologies can help fill unused OR time and provide decision support to structure workflows and optimize block allocation. This webinar explores the biggest challenges to profitability faced in the OR and the fastest, most impactful changes a hospital can make to address them.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Revenue-focused analytics vendor WhiteSpace Health secures an $18 million investment from parent company Omega Healthcare. The company partnered with MGMA earlier this year to develop and launch DataDiscovery, a physician practice performance analytics tool for medical groups.

People

Walmart hires David Carmouche, MD (Ochsner Health) to lead its care organization.

Announcements and Implementations

Cherokee Health Systems, a 23-facility FQHC based in Tennessee, will implement Noteworth’s full suite of digital health solutions including telemedicine, care coordination and management, remote patient monitoring, patient engagement, and home and behavioral health.

Luna On-Demand Physical Therapy, which offers in-home PT, will add virtual musculoskeletal care programs from Kaia Health to its MSK service. Digital MSK therapy from the likes of Kaia Health and Hinge Health seems to be attracting quite a bit of interest from investors: Hinge has raised over $1 billion since launching in 2015, and Kaia has raised nearly $130 million since launching in 2016.

Mary Bird Perkins Cancer Center (LA) will implement a new EHR as a result of joining OneOncology’s practice support network.

Government and Politics

In New York, Rensselaer County officials leverage technology from UCM Digital Health to launch RensoCares, a telemedicine triage service accessible via phone or Web that they hope residents will use before calling emergency services.

Other

Las Vegas Cancer Center confirms it was the victim of a cyberattack over Labor Day weekend. The center didn’t receive a ransom note, and has found no evidence that patient data was copied or transferred from its servers.

A box of medical records from occupational healthcare company Concentra is mistakenly sent to a man in Gastonia, NC, who promptly alerts the local news and begins calling patients to let them know their records have gone astray. The box of records was supposed to have gone to workers’ compensation subsidiary Workpartners at the University of Pittsburgh Medical Center. 

Sponsor Updates

• The Health Innovation Matters Podcast features AdvancedMD Chief Marketing Officer Jim Elliott.

Blog Posts

• 2021 National Conference: Opening a New Chapter in Healthcare IT (EClinicalWorks)
• The enigma of the edge case in healthcare (Nordic)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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News 11/1/21

Top News

Digital musculoskeletal clinic Hinge Health raises $600 million in a Series E funding round, bringing its valuation to $6.2 billion. The company boasts 575 enterprise customers including employers and payers, and a network of 750,000 providers that leverage patient health data derived from its virtual programs for real-time clinical interventions.

Alongside its funding news, the company has named Lalith Vadlamannati (Amazon) CTO

Webinars

November 11 (Thursday) 1 ET. “Increasing OR Profitability: It May Be Easier than you Think.” Sponsor: Copient Health. Presenters: Michael Burke, co-founder and CEO, Copient Health; David Berger, MD, MHCM, CEO, University Hospital of Brooklyn at State University of New York Downstate Health Sciences University. The OR is a hospital’s biggest source of revenue and its costliest resource, yet it often sits idle because of unfilled block time even as providers with cases ready to book lack access. AI-powered emerging technologies can help fill unused OR time and provide decision support to structure workflows and optimize block allocation. This webinar explores the biggest challenges to profitability faced in the OR and the fastest, most impactful changes a hospital can make to address them.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Primary care and telemedicine company Skylight Health Group will sell its medical cannabis-related Canna Care Docs and Relaxed Clarity businesses to New Frontier Data for $8.6 million. Skylight will use the proceeds to purchase more practices and shift its focus entirely to value-based care business models.

Pennsylvania-based startup Vitable Health raises $7.2 million in a seed funding round. The company targets its membership-based in-home and virtual care services to hourly workers. CEO Joseph Kitonga left Penn State last year to launch Vitable Health, taking advantage of Y Combinator and his Thiel Foundation Fellowship to develop the business model.

People

Ryan Jacobs (Optum) joins Cricket Health as chief commercial officer.

HIPAAtrek promotes Amy Coulter to CEO. Coulter co-founded Ability Network in 2000, and sold it to Inovalon in 2018 for $1.2 billion.

Greenway Health Chief Compliance Officer Susan Kohler takes on the additional role of SVP of revenue services.

Announcements and Implementations

Virginia Hospital Center will enable Arlington Free Clinic (VA) to access its Epic system.

United Rheumatology selects patient engagement software from PatientPoint,including wait-time messaging and interactive exam room educational content.

Other

Sea Mar Community Health Centers (WA) notifies patients of a data breach that occurred between December 2020 and March 2021 when an unauthorized actor copied data from its “digital environment.” DataBreaches.net reports that the hacker listed some of the data for sale on the dark web. Sea Mar did not include that information in their notice to patients.

The local news profiles the Rural Telementoring Training Center, which offers free virtual care training and resources to providers in rural and/or underserved areas looking to adopt or tweak telemedicine services. Based out of UT Health San Antonio, the center officially launched its RISE (Resources, Information, Support, and Education) for Rural Telementoring program last week.

Contacts

Jenn, Mr. H, Lorre

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News 10/27/21

Top News

Senior-focused primary care startup Patina Health launches with $57 million in funding. The company offers virtual and in-home care services that focus on physical and behavioral health, care coordination amongst service providers, and information sharing between care team and family members.

Patina Health CEO Jack Stoddard was the former CEO of Haven, the short-lived joint venture between Amazon, JP Morgan, and Berkshire Hathaway.

Webinars

October 28 (Thursday) 1 ET. “A New Streamlined Approach to Documentation and Problem List Management in Cerner Millennium.” Sponsor: Intelligent Medical Objects. Presenters: Deepak Pillai, MD, physician informaticist, IMO; David Arco, product manager, IMO; Nicole Douglas, senior product marketing manager, IMO. IMO and Cerner announce the launch of the IMO Core CSmart app, an in-workflow offering to improve clinical documentation and problem list management in Cerner Millennium. The presenters will review the challenges and bottlenecks of clinical documentation and problem list management, discuss how streamlined workflows within Cerner Millennium can reduce clinician HIT burden, and demonstrate how IMO Core CSmart can help clinicians document with ease and specificity, improve HCC coding, and make problem lists more relevant. Additional sessions will be offered on November 17 and December 1.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

People

Casey Jenkins (Wiley) will join Epocrates as VP of product.

CareCloud promotes Dwight Garvin to COO, and names Pete Fagot (Santa Rosa Consulting) chief revenue officer and Heather Logan (Santa Rosa Consulting) chief administrative officer of its MedSR subsidiary.

Announcements and Implementations

Hill Physicians Medical Group (CA) implements referral guidance and scheduling software from Vim.

Soma Medical Center has deployed EHR and health information search engine technologies from EClinicalWorks across its 25 facilities in Florida.

Research and Innovation

An MGMA survey of 420 practices finds that nearly all respondents have seen regulatory burdens increase over the last year, while a similar percentage believe reducing those burdens would allow them to allocate more resources towards patient care. Respondents cited prior authorization requirements, the Medicare Quality Payment Program, and COVID-19 workplace mandates as the top burdens. Regarding MIPS, participants aren’t seeing worthwhile ROI: Of those participating in the program, nearly 100% haven’t seen incentive payments cover the costs of preparing for and reporting under the program.

Other

MGMA’s Medical Practice Excellence Leaders Conference took place this week in San Diego. While there were tons of tweeted session pictures, this one caught my eye as being the cutest.

Contacts

Jenn, Mr. H, Lorre

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News 10/25/21

Top News

Clinigence, a population health management company that operates a Florida-based ACO and network of primary care physicians and specialists in Los Angeles, acquires managed services organization ProCare Health.

Webinars

October 28 (Thursday) 1 ET. “A New Streamlined Approach to Documentation and Problem List Management in Cerner Millennium.” Sponsor: Intelligent Medical Objects. Presenters: Deepak Pillai, MD, physician informaticist, IMO; David Arco, product manager, IMO; Nicole Douglas, senior product marketing manager, IMO. IMO and Cerner announce the launch of the IMO Core CSmart app, an in-workflow offering to improve clinical documentation and problem list management in Cerner Millennium. The presenters will review the challenges and bottlenecks of clinical documentation and problem list management, discuss how streamlined workflows within Cerner Millennium can reduce clinician HIT burden, and demonstrate how IMO Core CSmart can help clinicians document with ease and specificity, improve HCC coding, and make problem lists more relevant. Additional sessions will be offered on November 17 and December 1.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

People

UpHealth names Sarah Arnquist (Beacon Health Options) SVP of behavioral health.

Announcements and Implementations

Human services organization Volunteers of America Florida selects the SmartCare EHR from Streamline Healthcare Solutions.

The South Carolina Telehealth Alliance offers providers at health centers and group practices throughout the state free access to ReferWell’s physician consult software through its new South Caroline EConsult program.

Research and Innovation

An AHIMA survey of 1,000 patients finds that 75% of respondents leave their doctor’s appointments feeling disappointed due to the brevity of question-and-answer time with their physician, confusion about their health, and feeling like they need to do more research. A majority also admit to not feeling confident about their understanding of what was discussed during the appointment. AHIMA points out that patients may better understand and retain what is discussed if they review their health records first.

Other

Fast Company profiles Reef Technology, which helps businesses turn empty parking lots into pop-up and sometimes permanent locations using shipping containers. Reef has partnered with Carbon Health to build out pop-up COVID-19 testing sites, and then helped the care delivery company turn them into more permanent urgent care clinics. Reef is currently working with clinic chain Rezilient Health to launch six Cloud Clinics, which will offer patients the ability to see the same provider virtually at any location.

Central Indiana Orthopedics takes its systems offline after a cyberattack on October 16. Phone systems were restored a day later. TriValley Primary Care in Pennsylvania suffers a similar attack, forcing it to also take its systems offline for a period of time.

Kaiser Health News is accepting submissions for its Halloween-themed #HealthCareScare haiku contest through October 27.

Sponsor Updates

• Is the EHR a Provider? (Nordic)
• Breast Cancer Awareness Month in October (PerfectServe)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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