News 11/20/19

Top News

Kareo decides to sell its RCM services business to Health Prime International, an EHR, practice management, and billing vendor based in National Harbor, MD.

Kareo CEO Dan Rodrigues says the company will focus its efforts on its practice management and EHR products, and will offer outsourced billing services through its network of 1,500 partners. “We believe this shift in strategy will also help Kareo build stronger relationships with medical billing companies, who in the past were concerned about competing with their software supplier.”

The company’s first (and possibly last) report on medical billing industry trends from earlier this year projected a 12% growth in revenue this year for medical billing companies. The report also found that 28% of surveyed physicians plan to outsource their billing within the next two years.

HIStalk Practice Musings

In the latest installment of Hyland’s “What Our Execs are Reading” series, EVP and CCO Ed McQuiston praises “The Challenger Sale” and its sequel, “The Challenger Customer,” by Matthew Dixon and Brent Adamson. McQuiston believes that, “As drivers of change, we need to talk about our audience. Because we might be focusing on the wrong people. Turns out, whether you’re selling into an organization, or trying to lead change within it, it’s not the people who are early adopters we need to embrace. It’s the skeptics.”

Holiday downtime will soon be upon us. If you’re looking for something to read, check out the titles included in these lists:

• The 20 Best Works of Nonfiction of the Decade
• 24 Books for Anyone Who Wants to Get Ahead in Life
• The 50 Best Nonfiction Books of the Past 25 Years

Literary lists should be in ample supply as the year winds down. Please email me with any that you come across – the wackier, the better.

Acquisitions, Funding, Business, and Stock

Home-based chronic care management startup Presidium Health raises $3.5 million in a Series A funding round led by Alethea Capital Management. The San Diego-based company’s capabilities include Secure Text Activated Triage, a medical alert device home-bound patients can use to communicate with their care team and transmit vitals in real time.

Wellframe, a digital health management company based in Boston, announces a $20 million Series C funding round. The company has developed a patient-facing app that offers secure messaging and an interactive daily healthcare checklist for patients that can also generate intervention alerts.

People

Canadian health IT firm Premier Health Group names David Ostrow, MD (University of British Columbia) CMO.

Announcements and Implementations

New Jersey Urology will implement ISalus Healthcare’s HealthWatch chronic care management program across its 40 locations. The program includes access to HealthWatch’s MyMedicalLocker patient portal. The service is now available in 40 states.

Retail clinic and telemedicine company CarePortMD implements AI-powered diabetic retinopathy eye exam technology from IDx at Albertsons grocery stores in Delaware and Pennsylvania.

Telemedicine

CVS Health expands its Minute Clinic virtual care program with the addition of Teladoc-powered services at locations in Colorado, Illinois, and New Jersey.

Research and Innovation

Convenience trumps loyalty when it comes to patient access and engagement, according to a DocASAP survey of 1,000 patients. A few key findings:

• Eighty-four percent of patients say the ability to schedule an appointment outside of office hours is somewhat to very important.
• Ninety would choose the more convenient care option, such as a video visit, even if their PCP was available at their preferred time.
• Just over half reported missing or delaying an appointment because scheduling was too difficult.
• Top barriers to appointment scheduling included lengthy wait times for the actual appointment, a lack of options for scheduling outside off a practice’s office hours, and unavailability of preferred providers.

Sponsor Updates

• EClinicalWorks posts a podcast titled “Telluride Medical Center: On the Primary Care Frontier.”
• A five-year study finds that a health literacy incentive program using health education content from Healthwise lowered healthcare costs.

Blog Posts

• Making Telemedicine Seamless (AdvancedMD)
• How Choosing the Right EHR Helped Our Practice (EClinicalWorks)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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News 11/18/19

Top News

The US Attorney’s office in Chicago has charged three former Outcome Health employees with wire fraud and conspiracy to commit wire fraud, all of which are related to a scheme to defraud customers and investors that led to several executive exits, a tarnished reputation, and a $70 million settlement with the DoJ.

The charges are the first to result from the uncovering two years ago of the company’s attempts to falsify the size and effectiveness of its digital advertising efforts in waiting and exam rooms. Former co-founders Rishi Shah and Shradha Agarwal have not been charged.

HIStalk Practice Musings

I love this: Jean-Jacques Megel-Nuber has constructed a mobile, used bookstore that he drives around to villages in eastern France. The tiny house holds 3,000 books and is equipped with special shelving that can handle the bumpy back roads of Alsace. He takes the house out twice a month to seasonal festivals and literary events.

Michael Young, MD wins a Best of Los Angeles Award – Best Novel with Medical Theme for “The Illness of Medicine: Experiences of Clinical Practice.” Young is a surgeon and director of the Division of Urology Innovation and Technology at the University of Illinois – Chicago, which makes me wonder how he’s eligible for an LA-based award.

Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Announcements and Implementations

EHR and practice management software vendor EMDs adds DrFirst’s consumer-facing medication adherence tools to its e-prescribing technology.

Plantation, FL-based CascadeMD launches with AI-powered, voice-dictation software that populates a patient’s EHR.

Government and Politics

Providers may want to give this a try: HHS hires Living Security to offer 72 employees a cybersecurity-focused Escape Room experience. Challenges included how to identify and use two-factor authentication, recognize phishing emails and personally identifiable information, find unsecure WiFi access points, and assess physical computer security.

Telemedicine

Hope Family Health in rural Tennessee will use a $21,000 donation from The AT&T Foundation to expand its telemedicine program for behavioral health.

Other

In case you were wondering … (TikTok, fka Musical.ly, is an app that features short, user-generated video content. I’ve never been on it, probably because it appeals to the youngest member of my family.)

Sponsor Updates

• Intelligent Medical Objects will exhibit at the AMIA 2019 Annual Symposium through November 20 in Washington, DC.

Blog Posts

• Elevating the Role of the Nurse to Support Value-Based Care (PerfectServe)
• Health IT leaders answer: What makes a successful Community Connect program? (Nordic)
• How to Improve Your Ob/Gyn with Your EHR (EClinicalWorks)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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News 11/13/19

Top News

NextGen will acquire patient intake, scheduling, and payment software company Medfusion for $43 million. Medfusion will spin off its data services business into a separate entity named Greenlight Health.

Medfusion’s owner, Steven Malik, sold the company in 2010 to Intuit for $91 million, then reacquired it in 2013. Malik, who owns the North Carolina FC of United Soccer League and North Carolina Courage of National Women’s Soccer League, is working to build a $2 billion entertainment complex in Raleigh.

HIStalk Practice Musings

Mr. HIStalk (not me) did a great job reviewing David Shulkin’s new book, “It Shouldn’t Be This Hard to Serve Your Country.” He did such a good job, in fact, that I now feel like I don’t need to read it. Die-hard politicos may still want to pick up a copy.

I’m in the middle of “The Island of Sea Women” by Lisa See, which aims to be a tale of decades-long friendship. I am, however, more enjoying the interwoven Korean history lessons, especially as they relate to Japanese occupation, transitional American government, and eventual independence. The glimpses it gives into the birth of North Korea are fascinating.

Next up: “Mayflower” by Nathaniel Philbrick. The history book caught my eye as my local library’s book club selection of the month.

I wrapped up my HIMSS travel arrangements yesterday. I was happy that my favorite hotel still had rooms available. While not the poshest of places, it’s affordable and a short walk from the convention center and Pointe Orlando, where all of the after-hours networking seems to happen.

When applying for a press pass, I listed the “consumerization of healthcare as it relates to digital health, telemedicine, and big retail’s impact on traditional healthcare business models” as my top three story angles. All are a bit broad, so if you’d like me to keep my eyes and ears open for more specific trends, please let me know.

Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Atlanta-based clinical data integration and analytics vendor Clinigence will merge with Accountable Healthcare America, an ACO management company headquartered in Fort Lauderdale, FL. Once the merger is complete, the new entity will work on acquiring and operating medical groups, independent practice associations, and ACOs.

Announcements and Implementations

The North Carolina Medical Society Foundation will use data integration services from NetDirector for its virtual recovery and treatment program for opioid users. Data will be pooled from from LabCorp, NCCARE360, the state HIE, and various EHRs.

Advanced Sleep Medicine Services (SC) implements patient self-scheduling software from Bridge Patient Portal.

DrFirst customers in Washington can now connect to the state’s PDMP through the statewide OneHealthPort HIE.

Tidewater Physicians Multispecialty Group (VA) will integrate patient engagement technology from InteliChart with its NextGen EHR.

Telemedicine

Virtual care company Medek partners with the United Way to offer a free telemedicine visit to those in need each time a Medek customer pays for their visit with an American Express credit card.

ClearHealth Quality Institute adds outcomes measurement validation to its Telemedicine Accreditation Program. The new outcomes supplement looks at an organization’s access to care, clinical effectiveness, clinical experience/satisfaction, financial impact, and operations.

Research and Innovation

A Medici survey of 800 consumers finds that the inconvenience of making an appointment has led a third of respondents to seek care in the ER rather than wait to see their physician, and some to forego care altogether. Nearly 75% of respondents wish they could text their physician and take advantage of virtual visits from their mobile devices.

Other

First Cerner, now NextGen: Puppy cuddling at conferences is becoming a thing. I wonder if we’ll see it at HIMSS.

Sponsor Updates

Blog Posts

• Give your practice the financial breathing room it needs (AdvancedMD)
• Basic Principles That Could Transform Your Practice (EClinicalWorks)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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News 11/11/19

Top News

WeShareMD, a co-working medical office space company with several properties in California, prepares to open additional co-working spaces in Tampa, Orlando, and Jacksonville, FL. The company will soon rebrand to ShareMD as it looks for opportunities to expand into Atlanta; Washington, DC; Phoenix; Las Vegas; Houston; and several cities in North Carolina.

I’d love to hear from physicians who have tried out a medical office co-working arrangement. Email me with your experience and your thoughts on whether or not this will become a popular business model for practices just getting off the ground.

Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Los Angeles-based patient messaging and engagement company Curogram raises $1.8 million.

Outpatient diagnostic imaging services provider RadNet invests in WhiteRabbit.ai and licenses its breast imaging technology after a pilot in two test markets helped to improve the annual screening compliance of mammography patients.

Announcements and Implementations

Innovaccer integrates its InCare care coordination software with Microsoft Teams.

Veterans service organization AmVets will pilot Sync.MD’s PHR software to help select members better manage their health data.

White Horse Recovery will implement The Echo Group’s behavioral health EchoVantage EHR.

To simplify MIPS reporting for its members, the American Podiatric Medical Association integrates NextGen’s Office EHR with its registry and MIPS app.

People

Beth Anderson, chief administration officer of the City of Burlington, VT, will take on the role of president and CEO of Vermont Information Technology Leaders next month.

Government and Politics

I missed this when it was first announced: Walmart joins the VA’s ATLAS (Accessing Telehealth through Local Area Stations) project by donating private rooms in five rural store locations for use as telemedicine access points. The project launched last month with 10 telemedicine pods installed at select VFW and American Legion posts. Walmart’s involvement was announced late last year. The VA will assess clinical quality, value, and patient experiences before expanding the project.

Telemedicine

A two-year study of 299 pediatric allergy patients finds their parents to be very receptive to virtual visits. Compared to their most recent in-person visit, 37% were more satisfied, 63% were just as satisfied, and none were less satisfied with the telemedicine appointment. Convenience was the biggest driver of patient satisfaction.

Nonprofit behavioral health center United Services (CT) will use a $319,000 grant from the USDA in a telemedicine initiative that will connect its clinical centers, shelters, program locations, housing facilities, and community partners.

Medical marijuana evaluation telemedicine company NuggMD offers veterans free evaluations on Veterans Day. The company expanded into the state, which apparently has the least restrictive MME policies in the country, last month.

Other

Minnesota Public Radio profiles the efforts providers at the Alexandria Clinic went through to reduce their opioid prescriptions, including clinic-mandated checking of the state’s PDMP, creating a task force to help patients transition to lower dosages, and developing and disseminating “report cards” that show the number of prescriptions by doctor. Staff member Paul Kietzmann, MD says the clinic is also working to incorporate PDMP access directly into its EHR. “When you’re called out and you see what your numbers are and you do that comparison,” he says, “you start to wonder, ‘Are my prescribing habits different than everyone else?’ If I’m prescribing a lot more than others, gosh, if I’m harming somebody, I certainly want to know about that.”

Sponsor Updates

• Healthwise and Intelligent Medical Objects will exhibit at NextGen UGM 2019 November 10-13 in Orlando.
• EClinicalWorks will exhibit at the TAHP Texas Covered Health Care Conference + Expo November 11-12 in Austin.
• Nordic will exhibit at the HIMSS Gulf Coast Chapters GC3 Conference November 13-15 in Biloxi, MS.

Blog Posts

• How to Improve Your OB/GYN With Your EHR (EClinicalWorks)
• How Nordic’s Managed Services can help with short-term demand spikes (Nordic)
• Improve Patient Experience Before, During, and After Care (PerfectServe)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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Contact us online.
Become a sponsor.

News 11/6/19

Top News

CVS profits jump 13% in Q3, generating revenue of $1.5 billion – quite a different tune than competitor Walgreens is playing as it contemplates going private. CVS CEO Larry Merlo says the company is focused on expanding its Health Hub concept stores beyond the original three that opened in Houston in February. The stores devote more square footage to health and wellness services including expanded Minute Clinics, exercise space and programs, dieticians, respiratory specialists, and more health-focused products. CVS plans to open 1,500 hubs by the end of 2021.

Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Social services coordination software vendor Healthify raises $16 million in a Series B round led by SV Health Investors. The New York City-based company, a graduate of the Blueprint Health accelerator program, has raised $28 million since launching in 2013.

People

Kura MD promotes Doug Sumaraga to CEO, and names Keith Woodard (World Wide Learn) VP of sales.

Announcements and Implementations

Maryland Physicians Care selects Evolent Health’s Identifi software and operations services that include claims processing, care management, provider data management, utilization management, portals and analytics. MPC will use the tools to serve over 200,000 Medicaid beneficiaries enrolled in the state’s HealthChoice program.

Telemedicine

Mental health and substance abuse EHR vendor ClinicTracker uses an integration API from TrueConf to add telemedicine capabilities to its patient portal.

Kura MD makes its telemedicine technology for worker’s compensation cases commercially available. It was previously available only to employers. In an interesting turn of phrase, VP of Sales Keith Woodard says the company’s ultimate goal is to equip employers and providers with “click-and-mortar” clinics capable of treating injured workers on-site.

Research and Innovation

Kidney care company Cricket Health develops a predictive model using administrative data that can help payers and providers identify patients at risk for chronic kidney disease without the need for data from an EHR. Once a CKD patient is identified, Cricket Health will work with primary care physicians to assist with personalized care.

Other

Small effort, big impact: Beginning this month, Memorial Medial Center in Springfield, IL will send new parents and babies home with books by Eric Carle to encourage reading at an early age. Benefits include soothing babies, developing memory skills, boosting creative thinking, building vocabulary, and increasing attention span.

This video is adorable: Man’s best friend might be just what you need to cure what ails you. Side effects may include talking in ridiculous dog voices, picking up poop, making funny faces, being jealous of your dog when it kisses other people, and excessive social media posts, among other amusing behaviors. Cat lovers can find details about a similar cure here.

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.