News 4/7/25

Top News

Therapy Brands, which offers software and services to therapists, mental and behavioral healthcare professionals, and health IT developers, rebrands to Ensora Health.

Sponsored Events and Resources

Live Webinar: April 15 (Tuesday) 1 ET. “Navigating ACO Quality in 2025: Lessons Learned and Future Directions.” Sponsor: Healthmonix. Presenters: Michael Lewis, VP of customer success, Healthmonix; Steven Tyson, senior account executive, Healthmonix.  Accountable care organizations (ACOs) must stay ahead of evolving quality requirements and reporting changes. Join us for an in-depth discussion on lessons learned from past ACO implementation, key areas for improvement, and the impact of Medicare Clinical Quality Measures (CQMs).

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Reader Comments

From Palpatine: “Re: RemedyConnect offshoring failure. A few weeks ago, RemedyConnect parent company Office Practicum (or, rather, their VC/PE overlords) decided to offshore the people answering the phones for their after-hours call service. The word is that they gave the local staff 30 days notice. It has apparently backfired, badly. The attached letter was sent to their clients yesterday. I share this to point out what happens when PE is in charge. Gotta’ get that EBIDTA, and Trump isn’t tariff-ing call centers yet …” The letter indicates that the move back to US-based agents (a featured touted on the Office Practicum/RemedyConnect website) was due to customer feedback. The company says it is also in the process of upgrading its call center technology. Pamlico Capital became an investor in Connexin Software/Office Practicum in 2018.

Announcements and Implementations

United Digestive will implement Healow Genie contact center software from EClinicalWorks across its practices in the Southeast.

Government and Politics

US Rep. Pat Ryan (D-NY) releases the results of a community inquiry into the business practices of Optum-owned medical practices in New York’s Hudson Valley, many of which detail the decline in care quality, provider accessibility, billing methods, and staff morale. Over a third of the 1,800 patients interviewed say they’ve experienced poor customer service experiences that have negatively impacted their care. UnitedHealth Group-owned Optum has acquired two of the area’s largest providers in the last several years, consolidating the market and options for patients.

Other

Techstars will work with Mid-Atlantic Permanente Medical Group to launch a three-month healthcare accelerator for startup companies in Washington, DC. Applications open April 8 and are due June 11.

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Jenn, Mr. H, Lorre

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News 4/2/25

Top News

CareCloud acquires RevNu Medical Management, an RCM company focused on audiology providers.

RevNu CEO Daniel Davis will become president of CareCloud’s new hearing healthcare division.

Sponsored Events and Resources

Live Webinar: April 15 (Tuesday) 1 ET. “Navigating ACO Quality in 2025: Lessons Learned and Future Directions.” Sponsor: Healthmonix. Presenters: Michael Lewis, VP of customer success, Healthmonix; Steven Tyson, senior account executive, Healthmonix.  Accountable care organizations (ACOs) must stay ahead of evolving quality requirements and reporting changes. Join us for an in-depth discussion on lessons learned from past ACO implementation, key areas for improvement, and the impact of Medicare Clinical Quality Measures (CQMs).

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

New Jersey-based Resolution Medical Billing acquires New Hampshire-based Claims Express.

People

Orthopedic Care Partners names Rodney Plante (Optum) CTO.

Erin Osbourn (Child Mind Institute) joins ENT and Allergy Associates as CIO.

Apree Health promotes Jonathan Porter to CEO.

Announcements and Implementations

Office Practicum adds AI documentation capabilities to its pediatric EHR using technology from Insight Health.

Research and Innovation

Startup Cadis HealthTech launches its EziExpert Enhanced Telehealth and Remote Consultation Platform, which connects healthcare workers wearing augmented reality-enhanced smart glasses with remote physicians while also connecting to the patient via video consult. The company, a former Kidney X Innovation Award winner, is also working on developing an AI-enhanced stethoscope.

Contacts

Jenn, Mr. H, Lorre

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News 3/31/25

Top News

Canadian healthcare technology and care delivery company Well Health Technologies will acquire a controlling interest in Healwell AI, concurrent with Healwell’s forthcoming $116 million acquisition of Orion Health. Well Health became an investor in Toronto-based Healwell in 2023, when it also acquired Healwell’s clinical assets.

Well Health also offers select software and services to providers in the US.

Sponsored Events and Resources

Live Webinar: April 15 (Tuesday) 1 ET. “Navigating ACO Quality in 2025: Lessons Learned and Future Directions.” Sponsor: Healthmonix. Presenters: Michael Lewis, VP of customer success, Healthmonix; Steven Tyson, senior account executive, Healthmonix.  Accountable care organizations (ACOs) must stay ahead of evolving quality requirements and reporting changes. Join us for an in-depth discussion on lessons learned from past ACO implementation, key areas for improvement, and the impact of Medicare Clinical Quality Measures (CQMs).

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Millennium Physician Group will acquire St. Francis Emory Healthcare’s Columbus Clinic in Columbus, GA. The newly acquired clinic will serve as the group’s anchor facility as it expands further into Georgia. There has been no mention made of transitioning the clinic from Epic to MPG’s WellSky software.

People

Vivek Narayanaswamy (AccuSourceHR) joins Alleva as CTO.

Announcements and Implementations

Mercy Health Center (GA) selects EHR software from EClinicalWorks.

Radiology Alliance of Maine will leverage RCM and practice management software and services from Healthcare Administrative Partners.

Research and Innovation

Black Book Research survey-takers rank InteliChart as the top end-to-end patient engagement solution vendor in its latest analysis of customer satisfaction with patient engagement technology.

Sponsor Update

• PerfectServe publishes “How to Reduce Missed Calls with an Effective Answering Service” featuring Women’s Health Associates (TX).

Contacts

Jenn, Mr. H, Lorre

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News 3/26/25

Top News

Silna Health launches with $27 million in funding. The company offers automated insurance verification, benefit checks, and prior authorization software to specialty practices.

Sponsored Events and Resources

Live Webinar: March 27 (Thursday) noon ET. “How to Improve Clinical Workflows with AI Chart Summaries and Risk Predictions.” Sponsor: Health Data Analytics Institute. Presenters: Scott Cullen, MD, senior advisor, Health Data Analytics Institute; David Clain, chief product officer, Health Data Analytics Institute. Learn how the EHR-embedded HDAIAssist tool is transforming the ability of clinicians to pull insights out of the mountains of data that have accumulated in the EHR, quickly, accurately, and cost-effectively. HDAlAssist, which is part of HealthVision, the intelligent health management system, combines AI chart summaries and granular risk predictions to quickly inform care planning decisions, especially for the most complex, high-risk patients.

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Acquisitions, Funding, Business, and Stock

Sustainable Medical Billing acquires Pettigrew Medical.

Announcements and Implementations

Klarity Health develops Kiwi Health, a software suite for private practices encompassing online presence and website management, patient engagement, practice management, and virtual care.

TheraManager rebrands and officially launches as ProsperityEHR to offer behavioral health practices EHR, RCM, and practice management software.

Person Family Medical Center (NC) will combine Validic’s remote patient monitoring capabilities with cholesterol screenings and virtual consults as part of a new cardiovascular care program.

Research and Innovation

Brandi Fink, PhD an assistant professor at the University of Oklahoma College of Medicine, develops a tablet-based alcohol consumption assessment for patients to fill out before being seen by their primary care physicians. Fink plans to incorporate the PALM assessment into provider EHRs so that patients can access it via their portals from the comfort of their homes. Ultimately, Fink hopes PALM will help PCPs better care for high-risk patients.

A new Athenahealth physician sentiment survey reveals interesting, hands-on details about AI utilization in physician practices:

• 46% of surveyed physicians say they are growing more comfortable with AI.
• The number of those who feel AI is unable to meet their expectations has dropped from 40% to 27%.
• 68% have used AI more frequently in the last year to generate clinical documentation, with transcription capabilities and services reported as AI’s most valuable use case.

Other

Concord Orthopaedic (NH) notifies patients that Clearwave, its patient intake software vendor, experienced a data breach last November that may have compromised their information.

Contacts

Jenn, Mr. H, Lorre

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News 3/24/25

Top News

Roper Technologies will acquire applied behavior analysis software vendor CentralReach for $1.65 billion. Roper owns nearly 30 software and technology companies that operate across several verticals.

Sponsored Events and Resources

Live Webinar: March 27 (Thursday) noon ET. “How to Improve Clinical Workflows with AI Chart Summaries and Risk Predictions.” Sponsor: Health Data Analytics Institute. Presenters: Scott Cullen, MD, senior advisor, Health Data Analytics Institute; David Clain, chief product officer, Health Data Analytics Institute. Learn how the EHR-embedded HDAIAssist tool is transforming the ability of clinicians to pull insights out the mountains of data that have accumulated in the EHR, quickly, accurately, and cost-effectively. HDAlAssist, which is part of HealthVision, the intelligent health management system, combines AI chart summaries and granular risk predictions to quickly inform care planning decisions, especially for the most complex, high-risk patients.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Brooklyn, NY-based AI medical scribe startup ScribeHealth.ai raises $1.2 million.

People

Kodiak Solutions names Ankit Sharma (Millenia) CTO.

Medical Home Network names Dennis Payonk (VillageMD) chief product and technology officer.

Announcements and Implementations

Heart South Cardiovascular Group (AL) implements Pulse AI medical inventory-tracking software from Elevate Health Technologies.

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

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