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February 13, 2023 News No Comments

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Garrison Women’s Health (NH) attributes a cybersecurity incident that rendered it unable to access its appointment scheduling software and some medical records in mid December to a data breach at Global Network Systems, which manages the practice’s IT applications and infrastructure, including hosting its EHR. Some EHR data, including physician notes and encounter and scheduling data, was not retrievable due to corruption and back-up issues.


February 28 (Tuesday) 1 ET. “Words Matter: Simplifying Clinical Terms for Patients.” Sponsor: Intelligent Medical Objects. Presenters: Whitney Mannion, RN, MSN, senior terminologist, IMO; David Bocanegra, RN, nurse informaticist, IMO. The language of medicine can be confusing and contradictory to patients, challenging their ability to prepare for a procedure or pay their bills. This webinar will explore how the words that are used to communicate – online, in print, and in person – must be chosen carefully to allow patients to comprehend their diagnoses, treatments, and care plans. The presenters will also describe how the ONC Final Rule for the 21st Century Cures Act will make clinical and technical language more directly accessible through patient portals.

March 7 (Tuesday) noon ET.  “Prescribe RPA 2.0 to Treat Healthcare Worker Burnout.” Sponsor: Keysight Technologies. Presenters: Anne Foster, MS, technical consultant manager, Eggplant; Emily Yan, MPA, product marketing manager, Keysight Technologies. Half of US health systems plan to invest in robotic process automation by the end of this year, per Gartner. The concept is evolving to help with staff burnout and physician productivity. The presenters will introduce RPA 2.0, explain how to maximize its value, demonstrate how to quickly start on RPA 2.0 and test automation in one platform, and answer questions about healthcare automation.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock

Women’s virtual healthcare provider Twentyeight Health raises $8.3 million.



Infina Connect promotes Joe Francis to CEO. Company founder and acting CEO Sin Tong will remain chairman.

Announcements and Implementations


Doximity develops DocsGPT, a ChatGPT-inspired workflow automation tool that offers users a selection of medical prompts, such as “Certificate of Medical Necessity,” they can then flesh out with pertinent details. The tool, currently in beta, works with the company’s free digital fax service.

Research and Innovation


Black Book Research surveys of a combined 10,000-plus end users rate Surgical Information Systems the top ambulatory surgical center technology vendor and ModMed the top comprehensive health IT vendor for integrated practice management, RCM, and EHR solutions.

Sponsor Updates

  • Nordic releases a new Designing for Health Podcast featuring UCHealth CMIO Dr. CT Lin.
  • PerfectServe publishes a new case study, “How Savannah Neurology Specialists Reinvented Their Medical Answering Service Workflows.”


Jenn, Mr. H, Lorre

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