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September 18, 2023 News No Comments

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White-label virtual care delivery company OpenLoop Health expands its headquarters in Des Moines, Iowa by occupying a second floor of office space. The building OpenLoop occupies has also been renamed OpenLoop Tower. The company expects to start renovating an additional floor before the end of the year.


September 21 (Thursday) 2 ET. “Unlock open enrollment best practices to stop future denials.” Sponsor: Waystar. Presenter: Lauren Tungate, solution strategist team lead, Waystar. Nearly half of insured Americans consider changing their insurance coverage each fall, necessitating provider safeguards to stop increased denials, find hidden coverage, and prevent uncompensated care. This webinar will crack open enrollment best practices, such as using different data sources to get an accurate picture of benefit details; leveraging automation to identify hidden coverage, confirm active insurance, and avoid lost revenue; and simplifying eligibility workflows to reduce the financial burden on patients and strain on staff.

October 25 (Wednesday) 2 ET. “Live Ask Me Anything Webinar: The Power of Data Completeness.” Sponsor: Particle Health. Presenters: Jason Prestinario, MSME, CEO, Particle Health; Carolyn Ward, MD, director of clinical strategy, Particle Health. Is fragmented data impacting your organization and its ability to scale quickly? Our experts will discuss the advantage of having a 360-degree, real-time view of your patients. Access to analytic-ready data supports proactive care by enabling rapid clinical decision-making, stratifying high-risk patients, developing and using personalized treatment plans, lowering cost, and quickly closing care gaps.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.

Announcements and Implementations


Hampton Roads Radiology Associates (VA) selects revenue cycle and practice management software and services from Healthcare Administrative Partners.


Presbyterian Medical Services, an FQHC based in New Mexico, implements VirtualHealth’s Helios care coordination technology.

Privia Health will roll out Navina’s AI-powered clinical decision support software across its practices.

Summit Medical Specialists (KY) will supplement its Ob/Gyn care with virtual behavioral healthcare services from Iron Health.


Henry County Health Center will go live on Oracle Health through a partnership with Southeast Iowa Regional Medical Center.

Government and Politics

A HIStalk reader reports from AHIP that “National Coordinator Micky Tripathi, PhD, MPP says QHINs will go live in November or December, initially for provider-to-provider treatment purposes, with FHIR-based exchanges to follow in Q1.”


The Georgia Department of Community Health notifies Medicaid providers that it sent termination/revalidation emails in error. The department attributes the error to a contractor, which mistakenly sent out a test email not intended for mass distribution.

Sponsor Updates

  • Seashore MD streamlines patient booking and patient acquisition with EClinicalWorks EHR and Healow solutions.
  • Nordic releases a new “Making Rounds” podcast, “Emerging opportunities with cloud-based EHRs.”
  • EClinicalWorks publishes a new customer success story, “Unlock Healthcare Benefits with Healow.”

Blog Posts


Jenn, Mr. H, Lorre

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