News 2/14/17

Top News

Retriever Medical/Dental Payments receives a minority investment from private equity firm TA Associates. The Valhalla, NY-based company offers payment services that can be integrated with existing PM systems. TA Associates Managing Director Roger Kafker will join Retriever’s Board of Directors.

HIStalk Practice Announcements and Requests

Don’t miss HIStalk’s Guide to HIMSS17. Over 60 companies, including several HIStalk Practice sponsors, have submitted their exhibit hall plans. I peruse it every year to determine what demos I might want to see, giveaways I might want to grab, and charitable causes I can help support.

Speaking of HIMSS, I was sad to find out that my mentor, friend, and “Secret Crush” won’t be attending this year. Cynthia, who has been a fixture at HIStalkapalooza for the last several years, took me under her wing several years ago to show me the HIMSS ropes. (She truly set the bar when it comes to the number of appointments you can cram into a single day at the conference.) For those who’ve done the conference circuit for more years than you care to remember, consider sparing an hour to spend cruising the exhibit hall floor with someone new to the industry. They’ll glean invaluable wisdom (and hopefully a few introductions) from you, and you’ll get their fresh perspective on an industry that can sometimes be a tad too insular.

Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information on webinar services.

Announcements and Implementations

Raintree Systems adds interoperability capabilities from Kno2 to its EMR and PM technology, giving physicians the ability to share data via fax, Direct messaging, or document query.

CareSync will debut at HIMSS17 clinical protocols to help practices meet Comprehensive Primary Care Plus program measures.

Fuhrmann Health Center (NY) selects InboundMD’s marketing tools to help the chiropractic clinic jumpstart campaigns related to patient acquisition, online scheduling, and reputation management.

CloudMedX adds a risk adjustment module to its Clinical AI platform to help practices and large physician groups aggregate clinical and financial data to better assess patient risk.

Practice Fusion develops an active safety surveillance program to its EHR, giving physicians the ability to monitor, screen for, and report on Adverse Events of Special Interest during the course of a patient’s treatment.

People

Proskriptive hires Ryan Heyborne, MD (Telligen) as CMO and Brett Taylor (St. Luke’s Health System) as chief technology strategist.

Telemedicine

Michigan-based Great Lakes Health Connect adds virtual consult company Answer Health On Demand to its HIE network, giving physicians the ability to share telemedicine visit summaries with PCPs and specialists across the state.

Government and Politics

CMS gives providers and other stakeholders an opportunity to identify and submit measures for three of the four MIPS performance categories as part of its “Annual Call for Measures and Activities.” Submission forms will be accepted through June. In the meantime, those interested in submitting can learn more during a CMS webinar on February 16.

Other

A few of my favorite #healthpolicyvalentines

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Jenn, Mr. H, Lorre

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News 2/13/17

Top News

As expected, Rep. Tom Price, MD (R-GA) is confirmed as HHS Secretary. Vice President Pence, who administered the oath of office, wasted no time in highlighting what will likely be at the top of Price’s to-do list: “President Trump has made it the top priority of this new Congress to repeal and replace the Affordable Care Act with healthcare reform that will lower the cost of health insurance without growing the size of government. And finding someone to lead Health and Human Services who brings a background in medicine, a background in healthcare, a background in budgetary issues in the Congress of the United States, who understands the unique challenges of state officials in programs like Medicaid was easily met when he made the decision to name Dr. Tom Price as the new Secretary of Health and Human Services.”

MGMA President and CEO Halee Fischer-Wright, MD pens a congratulatory note to the new secretary, asking that he be sure to work with physicians on reducing the administratively burdensome complexities surrounding HIPAA, reducing the cost and reporting burden of MIPS, developing APMs that better dovetail with the needs and abilities of physician practices, and providing greater flexibility in EHR certification standards. 

Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information on webinar services.

Announcements and Implementations

The Colorado Association of Addiction Professionals will implement EnSoftek’s DrCloudEHR behavioral health software across its member agencies.

MedicalMine adds a mobile app publishing tool to its Charm EHR/PM/RCM suite of solutions, giving independent physicians the ability to customize their own branded app with features including scheduling, messaging, and bill payment; and to publish it to various app stores.

Metropolitan Center for Mental Health (NY) moves 170 end users at its three locations in Manhattan from paper documentation to TenEleven Group’s Electronic Clinical Record.

The State of Oregon’s Washington County Dept. of Health and Human Services selects EnSoftek’s DrCloudEHR to help improve its countywide behavioral health, addictions, and developmental disabilities programs.

Government and Politics

The local news takes a retrospective look at the State of New York’s e-prescribing law, which went into effect last March in an attempt to help curb the state’s opioid abuse rates. (It is the first state to penalize physicians who fail to e-prescribe and use the associated registry.) At first, physicians were leery of the extra work e-prescribing and checking the registry would entail, but now some seem to be softening. “The prescriptions are legible,” says pediatrician Edward Lewis, MD. “You have control over it. You can follow the electronic trail log in terms of where the prescription was sent and when it was sent.” Lewis and several of his colleagues believe the legislation has indeed helped keep controlled substances in hand. “Before I write a prescription for a controlled substance, like an ADHD medicine,” he says, “I have to go on to the NYS registry and see when the last time the prescription was written.”

Telemedicine

Senator Mike Shirkey (R-MI) and Rep. Eric Leutheuser (R-MI) tour the Community Health Center of Branch County’s Cardinal Connect clinic to gain a better understanding of how school-based virtual clinics in three Michigan counties are helping students access primary care from CHC’s Pediatric and Adolescent Center. “One of the most important aspects of our job is to get the word out about the School Tele-health program,” said Program Manager Theresa Gillette during the tour. “Every day we touch the lives of students in Branch County, but we have to remember that our model has the opportunity to impact the lives of students across Michigan. We don’t take that responsibility lightly.” According to the American Telemedicine Association’s latest stat-by-state report card, Michigan

The West Virginia Public Employees Insurance Agency rolls out telemedicine services from ISelectMD to its 180,000 beneficiaries. The Hilton Head, SC-based company entered the West Virginia market four years ago when it offered similar services to Harrison County employees.

The local business paper digs a little deeper into the progress Texas stakeholders finally seem to be making in crafting telemedicine legislation that everyone can agree on. Texas Medical Association President Don Read, MD confirms the key issue of the latest proposed bill is the definition of the doctor-patient relationship. TMA members want to ensure that any legislation passed doesn’t skip over this crucial element. “We think that it should meet the same standards of care as if I see somebody in my office,” Read explained. “We’re on board, as long as we can have that. The model that led to all this problem, they [presumably vendors like Teladoc] didn’t want a doctor-patient relationship. They just wanted to say, give us a call, we’ll prescribe and charge you $65, and we’ll keep going.”

Other

The New Yorker fantasizes about what new healthcare plans might look like under the Trump administration:

Platinum
For a monthly premium of two hundred and fifty thousand dollars, this plan gives you prime access to all health-care options—no referrals or medical ailments required! If you’d like an MRI just for the fun of it, you’ll be slid into the very next available magnetic scanning tube. All prescription medication is free, plus the pharmacist has to say, “I love you; you are my moral superior,” when you pick it up.

Gold
The same as the Platinum Plan, but only available to people who own a gold mine.

Silver
For the incredible price of just $49.99 a month, you’ll receive a five-hundred-milliliter bottle of an unbelievable liquid miracle cure containing nanoparticle colloidal silver! Just one tablespoon daily will boost immune-system strength, make skin look decades younger, and improve your performance in the boardroom and the bedroom.

Bronze
You can see any doctor in your network for only a ten-dollar co-pay. Your deductible is forty million dollars.

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk, HIStalk Connect.

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News 2/9/17

Top News

The American Telemedicine Association updates two policy reports – Coverage and Reimbursement, and Physicians Standards and Licensure – to reflect the progress many (if not all) states have made in adopting policies that make it easier for patients to access virtual consults, and providers to be reimbursed for them. Nationwide, all Medicaid agencies now cover some type of telemedicine, with many increasing their coverage of services in homes and schools, as well as those related to substance abuse treatment and counseling, and dental care. The ATA notes that all states now allow some type of telemedicine coverage versus 24 in 2005. Connecticut, Florida, Hawaii, Idaho, Rhode Island, Utah, and West Virginia earned accolades for the steps they’ve taken to improve telemedicine coverage and reimbursement. Delaware, South Carolina, and Washington, DC were called out for their restrictive policies.

Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information on webinar services.

Acquisitions, Funding, Business, and Stock

Jawbone’s ongoing lawsuit against Fitbit heats up as new court filings suggest that Fitbit is also under a criminal investigation for trade secret theft. Fitbit contends the investigation “is based on the almost identical fictional allegations that were fully rejected by the International Trade Commission after a nine-day trial on the merits and that Jawbone falsely asserted on the eve of Fitbit’s IPO.” These legal wranglings make me wonder just how much of Jawbone’s financial instability can be traced back to the money it has spent on legal filings since the lawsuits began flying several years ago.

Announcements and Implementations

Rio Grande Valley HIE selects Forcare’s interoperability solution to help it enhance care coordination amongst its member providers in nine southern Texas counties, and to help it more easily connect to other HIEs in the near future.

HIE HealtheConnections will offer medical image-sharing capabilities from EHealth Technologies to participating providers across the 11 counties it serves in central New York.

Telemedicine

The Houston Chronicle reports that Texas lawmakers have finally agreed on legislation that would make the Lone Star State far more conducive to patients who want to take advantage of such services. Providers, payers, and businesses like Texas-based Teladoc have for years gone back and forth over legislation that would permit the use of telemedicine while protecting their respective interests. Senate HHS Committee Chairman Charles Schwertner, MD (R-TX) will sponsor the legislation (few details of which have been released), and plans to introduce it in the presumably near future.

Research and Innovation

A Xerox survey of 3,000 consumers finds, despite growing concerns around data breaches, that a majority believe sharing their health data between providers will result in improved outcomes. Not surprisingly, 76 percent feel that sharing PHI via secure digital methods is more secure than sharing via fax. Nearly 90 percent believe that wait times associated with diagnoses and test results would shorten if providers could securely share and access PHI. The same percentage of respondents are confident that service quality, including care coordination, would also improve.

An Accenture survey of just over 1,500 people confirms what HIStalk Practice readers already know – providers are looking to virtual health tools to meet increasing consumer demand and to differentiate themselves from the doctor down the street. (The first installment of HIStalk Practice’s new Winners Circle series highlights this.) The survey, which admittedly frames its results in the context of health systems, found that 75 percent of consumers would use virtual services but only 21 percent have received such services, highlighting the fact that providers and payers have an untapped market waiting to be explored. Nearly 80 percent of respondents said they’d be up for receiving care virtually some or most of the time – a stat that should get PCPs thinking about how to incorporate telemedicine into their care loop.

Other

HITRUST welcomes representatives from MGMA, AMA, EHNAC, AHA, and the Texas Medical Association to its CSF Advisory Council, which works to update and ensure the integrity of the organization’s information risk management framework. “Having been engaged with HITRUST over the past year – communicating requirements, evaluating draft HITRUST CSF updates for usability, and providing feedback to ensure the CSF addresses the needs of physician practices including smaller ones like mine – I am pleased about the opportunity to formally represent the broader physician community in guiding the HITRUST CSF development,” says TMA representative James Walker, MD.

How I would love to be a fly on the wall in these types of focus groups. I suppose my biggest complaint would be that each of the portals that I use can’t pull in information from the others, leaving me with a portal for each doctor’s office.

Contacts

Jenn, Mr. H, Lorre

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News 2/8/17

Top News

In the face of staunch Democratic dissent over the last several weeks, the Senate votes along party lines to advance Rep. Tom Price’s (R-GA) nomination for HHS Secretary. The vote kicks off 30 hours for debate before Price’s nomination moves to a full Senate vote on Friday.

HIStalk Practice Announcements and Requests

I am so excited that WebPT CEO Nancy Ham and former US Surgeon General Regina Benjamin, MD will spend some time at the HIStalk booth (#4845) at HIMSS17. I heard Benjamin speak at a women’s healthcare event in Atlanta several years ago, and am hoping to learn more about the rural health clinic she runs in Bayou Batre, AL on Monday, Feb. 20 from 1-2pm. I had the chance to interview Nancy late last year – shortly after her transition from Medicity to WebPT, and am looking forward to introducing her to readers who stop by on Tuesday, Feb. 21 from 4-5pm.

Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information on webinar services.

Announcements and Implementations

LogistiCare signs a three-year partnership agreement with Lyft to help it provide non-emergency medical transport to the private, commercial, and government-assisted riders it services in nearly 280 cities. Their collaboration includes development of proprietary technology that will enable LogistiCare’s contracted customers to request on-demand rides via proprietary technology built using Lyft’s API.

Behavioral health EHR vendor Netsmart adds data analytic capabilities from InterSystems to its MyAvatar CareRecord EHR and PM software. Mental Health Center of Denver helped guide the technology integration – timed to coincide with the retirement of its legacy EHR – and served as a test site for the enhanced solution. While I couldn’t uncover what type of EHR it originally used (it may have been homegrown), I did come across this Avatar implementation evaluation based on end-user surveys conducted twice during the first 12 months of testing/development. After a year, nearly 80 percent of users felt the system had become more usable, with “Workflow/Form Simplicity” being ranked as the top area for improvement. My favorite observation from the evaluation was this: “While it is unreasonable to expect that all staff will ever feel favorable towards the electronic health record, it is reasonable to expect that the favorable rating will increase over time with continued efforts to improve and enhance Avatar.”

Mission Treatment and Recovery (CA) selects Telehealthcare’s CarePanda secure messaging app after piloting the technology last fall.

People

CareMore Health System, a Cerritos, CA-based physician-led managed care organization for seniors, hires Zubin Eapen, MD (Duke University) on as CMO.

Telemedicine

The Fauquier Free Clinic (VA) adds telepsychiatry and remote mental health services courtesy of a $370,000 grant from the local Path Foundation – a foundation focused on overall health and wellness. “When we started the program in late October, we had 33 patients on our waiting list for behavioral health services,” says FFC Executive Director Rob Marino. “Our volunteer therapists do great work, but the number of patients in need greatly exceeds their available time. Plus, we didn’t have any psychiatry services available. Adding the telehealth option has made an incredible difference for our patients, but it’s also made a difference for our physicians. Having the resources to refer a patient to specialists leads to overall better care.”

Government and Politics

Former CMS Administrator and avid tweeter Andy Slavitt will make an appearance at HIMSS17 as part of the “Fireside Chat with Former CMS Administrators” session on February 20.

Research and Innovation

MIT researchers develop a mini battery that runs on stomach acids with an eye toward powering ingestible electronic pills designed to monitor bodily functions or treat disease by residing in the gastrointestinal tract for long periods of time. During testing on pigs, the scientists found that the battery produced enough energy to power a temperature sensor that could wirelessly transmit data every 12 seconds to a receiver six-and-a-half feet away.

Sponsor Updates

• The South Florida Business Journal profiles Aprima Medical Software’s acquisition of Healthcare Data Solutions.

Blog Posts

• At HIMSS17, unlock the power of your data (Medicity)
• CEO Bruce Cerullo shares a few things you might not know about Nordic (Nordic)
• Competency-Based Training Program (Culbert Healthcare Solutions)

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk, HIStalk Connect.

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News 2/7/17

Top News

Teladoc partners with Compass Professional Health Services to offer its patients in-network referrals to PCPs and specialists, including oncologists and orthopedists, via its virtual consult platform. Dallas-based CPHS has traditionally offered its health navigation services to employers and payers. Its foray into telemedicine makes sense given the need for greater care coordination between an increasingly fragmented primary/urgent care ecosystem that includes retail clinics, urgent care practices, telemedicine providers, and brick-and-mortar practices.

Webinars

February 8 (Wednesday) 1:00 ET. “Machine Learning Using Healthcare.ai: a Hands-on Learning Session.” Sponsored by Health Catalyst. Presenter: Levi Thatcher, director of data science, Health Catalyst. This webinar offers a tour of Healthcare.ai, a free predictive analytics platform for healthcare, with a live demo of using it to implement a healthcare-specific machine learning model from data source to patient impact. The presenter will go through a hands-on coding example while sharing his insights on the value of predictive analytics, the best path towards implementation, and avoiding common pitfalls.

Previous webinars are on our YouTube channel. Contact Lorre for information on webinar services.

Announcements and Implementations

Innovaccer adds MIPS Platform (not to be confused with the company’s MIPS Calculator) to its Datashop operating system to help physicians monitor performance, manage data, and submit it to CMS.

Atlanta-based Illuma Care Connections launches technology-based care coordination services for optometrists, ophthalmologists, PCPs, and payers. Providers within Illuma’s network can share data via the company’s HIE-like platform acquired from OcuHub, as well as identify and schedule appointments for patients at risk for vision problems. CEO Stephen Kendig, who also led OcuHub before it folded last year, helped launch the company in 2016 after stints with SoloHealth (now Pursuant Health) and Novartis.

Modernizing Medicine adds MIPS composite score reporting, analytics, and benchmarking reports to its EMA EHR. As a qualified registry, the company can report MIPS scores on a physician’s behalf, though I wonder if it charges a separate fee to do so. The cost of reporting MIPS data was definitely on the mind of one presumably independent physician during last week’s CMS MIPS overview webinar; she asked the presenters if it mattered how/who reported the data, alluding to the fact that her EHR vendor would charge a fee. Is it cost prohibitive to lay this at the feet of vendors? Do physician practices have the time to do it themselves? I’d love to hear from readers about what they plan on doing in this area.

InstaMed develops Secure Token payment functionality, which enables physicians and payers to offer portal-based online payment services without fear of compromising cardholder data.

HIPAA One gives users the ability to manage staff permissions and assessments in its HIPAA Security Risk Analysis software.

Oregon Advanced Imaging will implement RCM services from McKesson Business Performance Services at its three facilities in southern Oregon.

Talix upgrades its Coding InSight analytics tool to offer commercial payers and providers the ability to risk-stratify their members and patients by health insurance exchange metal level and age group. The company believes the new capability will enable users to better identify high-risk coders, eliminate coding gaps, and more accurately document conditions.

People

Livongo Health appoints Mark McClellan, MD (Duke University), Richard Milani, MD (Ochsner Health System), Anne Peters, MD (University of Southern California), William Polonsky (University of California San Diego), and author and consultant Susan Weiner to its new advisory board. The company, which specializes in technology-fueled diabetes management programs, has raised nearly $86 million since opening for business in 2014. CEO Glen Tullman, formerly of Allscripts, has targeted the company’s services to employers, signing 150 so far with another 50 expected to come on board in the next two months.

Telemedicine

Here’s an interesting twist on hotel marketing and customer retention: Royal Kona Resort in Hawaii begins offering Hawaii-based DocNow telemedicine services to its guests via Ipad available at the front desk. “Providing guests with the best experience, food, and amenities to ensure they have a memorable Hawai‘i vacation has always been our top priority,” says President of Hawaiian Hotels and Resorts Tom Bell. “It’s a natural extension of our mission to offer our guests immediate access to quality care instead of allowing them to lose any of their valuable vacation time waiting in the lobby of an urgent care clinic.” It’s certainly a good idea from a marketing perspective, but I wonder how many guests will actually use it, given the propensity of nearly every traveler (some of whom may have covered telemedicine visits through their employer or health insurance company) to have their own smartphone or tablet on hand.

Other

The local paper looks into the new-to-me trend of microclinics, highlighting Happy Doc owner and sole staff member Lara Knudsen. She opened her three-room, 300 square-foot office in 2013 after holding several town hall meetings to determine what people in the Salem, OR community wanted from a clinic. “The number-one complaint from the community,” Knudsen says, “was they had to wait weeks to get appointments and spent too much time in the waiting room for five minutes with a doctor that barely looked at them. With this model, my day is much more relaxing. I feel like I can listen to my patients. I have a lot more control instead of someone else making decisions.” The New Patients section of the Happy Doc website points to Knudsen’s use of healthcare technology: She asks all of her new patients to sign up for a 30-day trial of her Hello Health patient portal, which carries an annual subscription fee of between $35 and $65.

Contacts

Jenn, Mr. H, Lorre

More news: HIStalk, HIStalk Connect.

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Contact us online.
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